Privacy Policy - Martini Mobile App

Introduction

This privacy policy describes how the www.martinicarwash.com website and mobile application (“Martini App”, “we”) collect, use and share your information through the website. This Privacy Policy does not apply to our offline data collection activities or outside of our services (unless otherwise noted). By using our services, you agree to our terms of use.

1- Data that we collect

When you register and become our user, you may be asked to provide us with personal data and information about you, and this information is collected by the following means:

Registration information: such as your name, email address, username, password, and any other information requested during registration.
Information from your activity: This information includes the IP addresses used to connect your computer to the Internet, browser type and language, referring and exit pages and URLs, date and time, duration of visits to specific pages, and your login information.
Information from cookies: We collect information through cookies that are stored by websites on your hard drive.
Information you provided to us: You may voluntarily provide us with additional information about yourself that does not identify you personally, including but not limited to name, address, gender, country, service preferences, and other information that you provided us with by filling in the forms available on our platform Or by contacting us by phone, e-mail, or any other means.
Payment and Card Information: You can provide us with payment information, including credit or debit card number, card expiration date, CVV code and other data.
Information that you provide to us when you contact us for assistance.
Location Information (Drivers App Only): To enable accurate order assignments and ensure smooth delivery operations, the Drivers App may access your location while the app is active or running in the background. This allows the system to connect you with nearby orders and provide real-time route updates. You have full control over your location settings and can disable location sharing at any time from driver's dashboard screen , though certain driver functions may not work as intended when location access is turned off.

2- Use of personal data

We may use the personal data that we collect in accordance with the provisions of the Data Protection Law in the following:

To verify your identity.

To provide a better service to our customers, to evaluate, improve and develop our services and to notify you of these changes.

To be used for promotional and informational purposes, including direct marketing, market research and surveys.

To ensure that we provide you with the information most relevant to you and your interests, and to send you marketing messages.

For the purposes of our business and our legitimate interests, such as data analysis, auditing, monitoring and reducing and preventing fraud and software piracy.

To distinguish or enhance your experience using the website and the services.

To help maintain the integrity and security of store, systems, and services.

To provide payment services and related services in the store.

To measure the effectiveness of the advertisements presented on the site and to present the advertisements that suit you, which may depend on your activity on the store.

For any other use after obtaining your consent, in the event that we wish to use your personal information for purposes other than those to which you previously agreed.

3- Share information

- We may share information about you, as necessary, for the following purposes:

Comply with legal procedures, and respond to requests from public and governmental authorities.

Implement our terms and conditions.

Protect our rights, privacy, safety, property and / or the rights of you or others.

To limit or reduce damages that we may incur.

- We may also share information with our affiliates for internal business purposes. For example :

Process and fulfill your requests.

Provide customer service..

Improve our services.

We may also share information to a third party regarding any reorganization, merger, sale, joint venture, assignment, transfer, or any other disposal of all or part of our business or our assets during negotiations. - When the www.martinicarwash.com website and mobile application participate with third-party service providers, and disclosure of personal information to these service providers is necessary to provide such service, the www.martinicarwash.com website and mobile application ensure that these service providers protect personal information. In a manner consistent with this Privacy Policy.

4- Storing Personal Data

We only store your personal data for as long as it is necessary for the purposes for which or for which the personal data is processed and related to it. We also reserve the right to review the current privacy policy, and you should review this policy from time to time.

5- Protect your personal data

- Martini App is committed to dealing with your account information with a high level of security and protecting personal data against unauthorized access, use or disclosure. Credit / debit card and bank account details are only stored in encrypted form on computers that are not connected to the Internet. However, this level of protection can only be 100% effective if you follow your own security policies. You must not share your account data with anyone. If you are concerned that any of your personal data has been disclosed, you must change it immediately after logging into your account.

6- Data processing

Martini App that is intended to process only correct and updated personal data. Therefore, you are entitled to obtain a correction of your inaccurate personal data related to you.

The website and application of Martini App has the right to delete the personal data that is not necessary in relation to the purposes that have been collected or otherwise processed.

You have the right to request correction or erasure of the personal data, to restrict the processing of the personal data related to the owner of the data, or to object to such processing

You have the right to restrict Martini App from the processing if you have a specific reason for your desire to restrict it. You have the right to object to the processing of personal data related to you based on automated decisions. You have the right to lodge a complaint with the supervisory authority.

Martini App pool only data processors that provide sufficient guarantees for the implementation of appropriate technical and organizational measures in a manner that makes the processing meet and ensure the protection of the rights of all data subjects concerned.

7- Links to external websites

- Martini App that contains links that refer the user or visitor to external applications, links or electronic sites that would collect information about you and disclose it in a different way from our site.
Martini App, does not control the privacy practices of external applications and sites, and we are not responsible for the content or privacy policies of those external applications and sites. You should review the privacy policy and the applicable third-party terms of use when visiting any of the external applications or sites.
We are not responsible for the collection, use or disclosure of any information made by another application or website that has a link on our site. We recommend that users of the application read the privacy policy of the application of Martini Portal.

8- Changes to the Privacy Policy

- The application of Martini App may amend, alter or change this policy in whole or in part at any time without sending prior notice. Please note that we are not responsible for your failure to review this policy before or after any action taken on it, if you do not agree to any change we have made to this policy, the only solution is to terminate your use of the application, please note that we are not responsible for your failure to review this policy before using And browsing the site and reading this policy by users and surfers of the site is a complete approval and recognition of all that is stated in this policy and an agreement on all that is stated in it.

9- Cookies Agreement

- When you visit Martini App, the website & mobile App will store cookies in your web browser, whether it is a computer or a mobile device, and cookies are small text files that websites send and are stored on your computer, tablet, smartphone or Any other mobile device that is used for one of the following purposes:

To recognize you when you return to the site again.

To store the personal information that you register on the site, in order to provide it upon request, such as your name, e-mail.

To help you get messages or services in the fastest time according to your previous preferences.

- Martini App does not disclose the cookies of the user or visitor to any third party, except for those mentioned in the privacy policy, unless there is a required judicial action, such as a search warrant, court order, or legal order. Cookies are not executable files, they are just text files; Cookies are neither spyware nor viruses.

10- Third-party cookies

- Third-party website cookies may be placed by services appearing on the third-party website. Martini App does not have any control over these files. They may be, for example, cookies placed by Google, Facebook or Twitter. For more information about third-party cookies, we recommend that you visit these third-party websites.

11- Acceptance of the policy

- You acknowledge that you have read this privacy policy and agree to all its terms and conditions. Your continued use of Martini App site or its services means your agreement to abide by this policy. If you do not agree to abide by the terms of this policy, then you are not authorized to use or access the website and application of Martini App and its services.

12- Contact information

- If you have any questions, complaints, or inquiries about these terms and conditions, the site, services or information, you can communicate through the communication channels available on the site and the application.